Privacy Policy
We respect your privacy and comply with global best practices. Contact: [email protected].
Effective date
Information we collect
Account data (name, email), course progress, and basic analytics. No sensitive categories are required.
How we use information
- Deliver and improve courses
- Customer support and security
- Marketing with opt-out controls
Sharing
We do not sell personal data. Limited sharing with service providers under strict contracts.
Your rights
Access, rectify, erase, or port your data. You can object or restrict processing where applicable.
Retention
We keep information only as long as needed for the purposes described here, then delete or anonymize it.
View retention timeline
- Account data: kept while active; deleted 30 days after closure
- Payment records: retained 7 years for compliance
- Support emails: 24 months
Data categories and typical storage
| Category | Purpose | Retention |
|---|---|---|
| Account profile | Access, personalization | Active + 30 days |
| Usage analytics | Improve performance | Up to 26 months |
| Support messages | Resolve requests | 24 months |
| Invoices/transactions | Legal compliance | 7 years |
Deletion & anonymization process
When a retention period ends, we remove identifiers from records or permanently delete them. Backups roll off on a fixed schedule and are not used to restore deleted accounts except for security incidents or disaster recovery.
Requests to delete data are verified to prevent unauthorized removal. If deletion is restricted by law, we isolate and restrict the data instead.
Cookies & controls
We use cookies and local storage to keep the site functional and remember preferences. You can accept, dismiss, or later update preferences.
Contact
For privacy requests, email [email protected] or call +1 (415) 555-0173.
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